Username Recovery and Password Reset
Have you forgotten the username or password to your Ontario Health Study account? These can be quickly recovered or reset from the Sign in page. Please see below for detailed instructions.
If you are having difficulties, please call us at 1-866-606-0686 Monday to Friday from 9 a.m. to 5 p.m. or email us at firstname.lastname@example.org. We are happy to help you.
How to recover your username
- Click Forgot your username?
- You will then see the following page:
- Please enter the email address you used to register for the Study.
- Click Send me my Username.
- You will be sent an email (to the email on file and confirmed above) containing your username.
- When you close this pop-up, you should return to the log in page to log into your account with your correct username.